Score Overview

4.7
Wonderful
. 101 reviews
Product Knowledge of Sales Staff
4.9
Response Time of Sales Staff
4.8
Range and Condition of Vehicles
4.7
Technical Expertise of Mechanics
4.8
Timeliness of Service and Maintenance
4.8
Quality of Service and Maintenance
4.9
Overall Satisfaction
4.8
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B
BAIJUPRABHAKARAN
Poor
2.0
Vehicle Rental
Reviewed: August 17, 2021
I have called from Monday to till for GBF 8973 J Service, fist your hotline nobody pic up calls in properly, (called 4 times) finally one of you staff pic up call says your pic up teams will contact to me ..but until now no calls from the ETHOZ office. how can I get my vehicle service ..? need your help....My name is Baijuprabhakaran, contact no: 83393316, company: QuickStart Technology Pte Ltd. as a customer, my suggestion kindly provides an app for phones, so easy to send details or photos in order. Your office server also stored data automatically.
T
THOMAS,JONATHAN,MARC CASSUTO
Wonderful
5.0
Vehicle Rental
Reviewed: August 11, 2021
C
CHUA PENG YAM
THE AUGAR PTE. LTD.
Wonderful
5.0
Vehicle Rental
Reviewed: August 11, 2021
She is help and responsive whenever we need help.
N
Ng Yiak Hua
Accident Reporting/ Claims
Reviewed: July 29, 2021
I made a car accident report this morning and was attended by Mr Jackson Teo. He was very professional in helping me through the process of filling the report form and assisted in retrieving the car video to complete the whole process. He is indeed an exemplary individual in the organisation and I am very grateful for his assistance.
H
HUANG MIAOFANG
NSK INTERNATIONAL (SINGAPORE) PTE. LTD.
Wonderful
5.0
Vehicle Rental
Reviewed: July 22, 2021
G
GOH CHENG LIM
Good
4.0
Vehicle Rental
Reviewed: July 21, 2021
Jacqueline has been very prompt and professional in her services rendered since day 1 when we met her for test drive. She was able to explain clearly and in details pertaining to all our queries. We are also very pleased with the Technician from the 24/7 break down team. A warning indicator light in the car was on and we engaged the 24/7 breakdown services. The technician arrived shortly and was professional and friendly and managed to fix the issue on the spot. Overall, we are very happy with the services rendered by Ethoz. Will recommend Ethoz to our family and friends.
A
Albert Lim
SolarGy Pte Ltd
Workshop Servicing/ Maintenance
Reviewed: July 19, 2021
Recently, we were approached by ETHOZ to solarize their rooftops. Upon visiting the Bukit Batok centre, I came to realise that ETHOZ also offers Mercedes Servicing apart from their core business of automative leasing and financing. I quickly switched over my forthing appointment at C&C to ETHOZ, just to give it a try. I must say that the service is impressive, personalized and mostly importantly, the 85,000 km servicing can be completed within a day. Merz owners may wish to give ETHOZ a try.
M
MITCHELL KOAY
REGIS LOGISTICS PTE. LTD.
Wonderful
5.0
Vehicle Rental
Reviewed: July 16, 2021
Very professional and always reply promptly, willing to go out of his way to accede to our urgent requests.
A
ALICE CHUA
IHC IQIP SINGAPORE PTE. LTD.
Wonderful
5.0
Vehicle Rental
Reviewed: July 16, 2021
G
GEOFFREY KONG
ABS BELTING PTE. LTD.
Good
4.0
Vehicle Rental
Reviewed: July 15, 2021
Prompt and efficient